Let’s Talk Sound

Most orders ship within 1-2 business days. Standard delivery typically takes 3-5 business days after your order ships. You’ll receive tracking information via email once your speaker is on its way.

Yes. Once your order ships, you’ll receive an email with a tracking number and a link to monitor your delivery. If you haven’t received tracking within 2 business days of ordering, reach out to us directly.

We want you to be satisfied with your speaker. If it’s not the right fit, you can return it within 30 days of delivery for a full refund. The speaker must be in its original condition and packaging. Contact us to start a return, and we’ll guide you through the process.

Start by making sure your speaker is charged and Bluetooth is enabled on your device. If it’s still not pairing, turn the speaker off and back on, then delete it from your device’s Bluetooth list and try pairing again. If that doesn’t work, email us with your speaker model and we’ll troubleshoot with you.

Yes. All Onn speakers come with a manufacturer’s warranty that covers defects in materials and workmanship. Warranty terms vary by product, so check the documentation included with your speaker or contact us for specific details about your model.

Absolutely. We carry replacement chargers, power cords, batteries, and remotes for most Onn speaker models. Visit our accessories collection or email us with your speaker model, and we’ll confirm availability and send you a direct link.